Privacy Policy and Cookies


    This policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way Hampshire Christian Trust CIO (HCT) processes, stores and protects user data and information will also be detailed within this policy.


    HCT’s website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.


    3.1 What are cookies?

    Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

    3.2 What do we use cookies for?

    We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards. We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features. If you log into the website, application or a course as a registered user, your session cookie will also contain your user ID so that we can check which services you are allowed to access. This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.


    Whilst using HCT’s website, software applications or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material, such as our newsletter. We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998. Further, by providing telephone and email details, you consent to Hampshire Christian Trust contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at [email address].


    5.1 How do we collect information?

    HCT collects information in two possible ways:

    1. When you directly give it to us (“Directly Provided Data”)

    When you communicate with us, you may choose to voluntarily give us certain information – for example, by completing a booking form or notifying us you intend to join us for a volunteering day. All this information requires a direct action by you at that time in order for us to receive it.

    1. When you give us permission to obtain from other accounts (“User Authorised Data”)

    Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media.

    5.2 How long do we keep your data for?

    HCT will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or for as long as is necessary to provide support. If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you. After your camp or event has closed, you can request your personal data to be erased. Five years after the end of the completed booking, if the camp or event has not rebooked, any associated personal data is subject to review. However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud).


    HCT will not sell or rent your personally identifiable information, gathered as a result of filling out the booking form, to anyone.

    6.1 Choosing how we use your data

    We understand that you trust us with your personal information, and we are committed to ensuring you can manage the privacy and security of your personal information yourself. With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

    6.2 You can verify the details you have submitted to HCT by contacting the Trust Secretary [add email address]. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your postal address.

    6.3 You can also contact us by the same method to change, correct, or delete your personal information controlled by HCT regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.

    6.4 Individuals have a right to ask for incorrect Personal Data to be corrected, at any time. Individuals should always feel free to update us of their details at any point.

    6.5 You can request a readable copy of the personal data we hold on you at any time. Requests should be made by email, addressed to the Trust Secretary. Please note you may be asked to make a voluntary donation of £5 per subject access request, to HCT. The Trust Secretary will aim to provide the relevant data within 14 days.

    Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time.